Marba Beauty LLC (“Marba Beauty,” “Company,” “we,” “us,” or “our”) is committed to protecting the integrity of the professional beauty industry by maintaining strict controls over product distribution and preventing unauthorized resale or diversion of professional beauty products.

This Anti-Diversion & Professional Channel Protection Policy (“Policy”) applies to all customers, professional purchasers, sellers, distributors, and marketplace participants who purchase or sell products through MarbaBeauty.com or any Marba Beauty distribution channel.

 

1. Purpose

Many professional beauty brands are intended for distribution only through licensed beauty professionals and authorized retailers. Unauthorized diversion of professional products can:

• damage brand reputation

• compromise product safety and authenticity

• undermine professional distribution networks

• harm licensed beauty professionals and salons

This Policy is intended to prevent diversion and protect the professional channel.

2. Authorized Distribution Channels

Products sold through Marba Beauty may only be:

• used in professional beauty services

• sold through licensed salons or professional beauty businesses

• sold through authorized retail locations approved by the brand or manufacturer

Unless otherwise authorized in writing by Marba Beauty, products purchased through our platform may not be resold through unauthorized channels.

3. Prohibited Activities

The following activities are strictly prohibited:

Unauthorized Online Sales

Products purchased through Marba Beauty may not be sold on:

• Amazon

• Walmart Marketplace

• eBay

• Facebook Marketplace

• Craigslist

• TikTok Shop

• any unauthorized e-commerce platform

unless expressly authorized in writing by Marba Beauty or the brand owner.

Product Diversion

Customers and sellers may not:

• sell products to product diverters or unauthorized resellers

• supply products to distributors not approved by the brand

• redirect products to unintended markets or channels

Export Restrictions

Products purchased through Marba Beauty may not be exported outside the United States without written authorization.

Counterfeit or Altered Products

Customers and sellers may not:

• sell counterfeit products

• alter packaging or labeling

• remove batch codes or product identifiers

• tamper with expiration dates or safety seals

4. Order Monitoring

Marba Beauty reserves the right to monitor orders and purchasing behavior for potential diversion risks.

Indicators of diversion may include:

• unusually large or repetitive orders

• purchasing inconsistent with normal business operations

• orders that appear intended for resale through unauthorized channels

Marba Beauty may request additional verification of business operations if diversion risk is suspected.

5. Enforcement Actions

If Marba Beauty determines that a customer or seller has violated this Policy, we may take one or more of the following actions:

• cancel pending orders

• refuse future orders

• suspend or terminate accounts

• remove product listings from the marketplace

• report diversion activity to brand owners or manufacturers

• pursue legal remedies where appropriate

These actions may be taken without prior notice where necessary to protect the marketplace or brand partners.

6. Brand Protection Cooperation

Marba Beauty works closely with brand owners, manufacturers, and distributors to protect the integrity of the professional beauty supply chain.

If diversion is suspected, Marba Beauty may share relevant information with brand partners, including:

• purchasing records

• seller account information

• transaction history

Such disclosures may be made to investigate or prevent unauthorized distribution.

7. Product Authenticity Protection

Marba Beauty may implement measures designed to verify product authenticity, including:

• product tracking identifiers

• batch code verification

• brand partner audits

• seller verification processes

These measures help ensure that customers receive authentic and properly distributed products.

8. Reporting Suspected Diversion

If you believe products sold through Marba Beauty are being diverted or sold through unauthorized channels, please report it to:

Marba Beauty LLC
CustomerService@marbabeauty.com

Reports should include:

• seller or business name

• marketplace or website where diversion is occurring

• product details or evidence

9. Relationship to Other Policies

This Policy supplements and forms part of the following agreements and policies:

• Marba Beauty Terms of Use

• Professional Purchase Agreement

• Marketplace Seller Agreement

• Commercial Terms of Sale

Violation of this Policy may constitute a violation of those agreements.

10. Governing Law

This Policy shall be governed by the laws of the State of California, without regard to conflict of law principles.

11. Policy Updates

Marba Beauty may update this Policy at any time.

The updated version will be posted on our website with a revised Last Updated date.